Gold Smart’s commitment to providing the best gold rates and professionalism has seen us quickly become a favourite choice for selling gold in New Zealand. As small company of experienced Gold Buyers we like to do things differently for our valued customers, responding quickly and personally. Customers say we stand-apart with integrity, rates and service. Gold Smart’s business has low overheads and streamlined processes meaning we can offer higher prices for your gold. Our Value and Service Guarantee outlines our promise to you.

The Gold Smart Promise

1. WE UNDERTAKE TO BEAT ANY PRICE

In the unlikely situation that you are offered a higher price from a competitor, Gold Smart will pay more.

We simply need to validate the written offer; which must include a detailed description of the jewellery items; precise weight in grams; the results and/or purity of the gold tested; from a precious metal trader that is buying exclusively for gold content; and not exceed the current gold price.

2. EXCELLENT SERVICE

The Gold Smart team is committed to ensuring that when you decide to sell your gold it will be an enjoyable and rewarding experience. We promise a fast, friendly and professional service. At all times you will be treated with respect, your details will be kept strictly confidential and you will be given insights and information throughout the gold selling process.

3. FULL AND COMPLETE COMMUNICATION

With every purchase the Gold Smart team will guide you through each step, making clear what to expect and helping answer any questions you may have. For example, when sending a courier pack, we contact you to confirm receipt of the items, testing procedures and confirmation of funds transfer once you have accepted our offer. Any compliments, complaints or praise will be gratefully received as we seek to continually improve our business and the experience for our customers.

Rest assured you will feel comfortable and confident selling gold to Gold Smart.

4. THE FASTEST TURNAROUND TIME

At Gold Smart we pride ourselves of being fast, friendly and professional. If you need your gold sold today – we promise to complete your transaction as quickly as possible. Payment is issued on the spot for walk-in customers, otherwise transferred the same business day into a nominated bank account. Selling gold to Gold Smart is fast and simple.

5. NO PRESSURE

The last thing you need is to feel pressured into selling your gold. At Gold Smart we promise to give you the right information and with no-obligation so you are free to decide whether you wish to sell.

6. NO HIDDEN-COSTS

Gold Smart’s no-obligation appraisals and courier pack service is absolutely FREE. In the unlikely event you choose not to sell, your items will be returned to you at no cost. There are no processing fees or commissions charged –the amount we offer you is what you receive.

At Gold Smart we save you valuable time by providing excellent service and great rates when selling gold.