Denise
Posted on: 3rd August 2012 By Anita

A BIG THANK YOU to Anita and the Team at Gold Smart, for making my ‘first time selling’ experience of unwanted jewellery so easy. From my first contact via your website, I had an immediate email reply followed up the next day with a telephone call from Anita. No pressure – just options and advice on how our transaction could progress if I chose to go ahead. As I live in a small country town, personally meeting with a Gold Smart person was not possible. After speaking with Anita, I felt confident in accepting the Courier Pack which arrived the next day, to forward my items to them for valuation. Within 24hrs of Couriering my items to Gold Smart, I had a phone call offer (which I accepted) – Again NO PRESSURE to accept. A family member in Auckland offered to verify my identity, but because of illness could not visit Gold Smart’s Office, so Anita went to her home to meet with her so that the transaction could be completed without delay. Payment was immediately deposited into my bank account. And the same day money was paid, I received a Courier parcel with the few ‘no value’ items returned to me. All in all – AN EXCEPTIONAL SERVICE which I will certainly be recommending to family and friends. Denise

Denise