Gold Smart Guarantee

Guaranteed Excellent Prices

At Gold Smart, we strive to offer the most competitive prices in the market. If you find a better rate from another New Zealand gold buyer, just show us the written quote detailing the gold content offer. Ensure it includes a comprehensive description of your gold items, exact weight in grams, and assessed purity. We're dedicated to earning your business and will do our utmost to match or beat that price.

Privacy and Discretion Guaranteed

At Gold Smart, your privacy and discretion are paramount. We ensure that all communications and personal information shared with our team are maintained with the utmost confidentiality. Your trust is vital to us, and we are committed to protecting your privacy at every step of the process.

Transparent Selling Process

With Gold Smart, clarity and guidance are part of our commitment. Our team will lead you through every stage of the selling process, ensuring you know exactly what to expect. Personal communication is key; whether through email, chat, phone, or face-to-face consultations, we're here for you. Your feedback is crucial to us – whether compliments, complaints, or praise – as it helps us continuously enhance our service. Your thoughts on your experience with Gold Smart are always welcome and highly valued.

Fast Payment Assurance

At Gold Smart, we understand the importance of quick transactions. Selling gold to us is not only straightforward but also ensures swift access to your funds. For our walk-in customers, we provide immediate on-the-spot payment. For those preferring remote transactions, we guarantee same business day money transfers directly into your nominated bank account, making the process of freeing up cash fast and hassle-free.

No-Pressure Appraisals

At Gold Smart, our licensed professionals meticulously assess and appraise your gold, ensuring you receive a fair and transparent offer. We understand the importance of making informed decisions, so we give you all the time you need to consider our proposal. Your comfort and confidence in your decision are our top priorities — there's absolutely no obligation or pressure to sell. We're here to provide guidance and support, regardless of your choice.

Transparent Pricing at Gold Smart

At Gold Smart, transparency is key. The offer we present is exactly what you receive – no hidden costs, processing fees, service charges, or commissions. We value your time and strive to provide unparalleled service and competitive rates, ensuring a straightforward and rewarding experience when selling your gold.