Gold Smart Guarantee

One of the reasons Gold Smart has quickly become a favourite choice amongst gold buyers in New Zealand is our track record for providing exceptional prices and service for selling gold. As a family owned company, we are uniquely positioned with lower overheads in order to offer better gold rates. Gold Smart clients are often amazed at the amount of money they are able to receive for their unwanted gold.

The Gold Smart Guarantee

1. Excellent Prices

Gold Smart will endeavour to provide you the best price in the market. In the unlikely event you find a better rate, simply provide us with the written offer from a New Zealand gold buyer purchasing for  the gold content. Your written offer should include a detailed description of the gold items you are selling, precise weight in grams, and purity tested. We will do our best to win your business.

2. 100% Discretion

The Gold Smart team wants you to relax and enjoy your gold selling experience. All communication and personal information is kept strictly confidential.

3. Personal Service

The Gold Smart team guides you through each step of the selling process so you know exactly what to expect. There are multiple ways for you to communicate with us through email, chat, by phone, or in person.Any compliments, complaints, or praise you have for Gold Smart will be gratefully received as we seek to continually improve our personal service experience.

4. Fast Payment

Gold Smart completes your payment transaction fast! Payment is issued on the spot for walk-in customers. Alternatively, money is transferred the same business day into a nominated bank account. Selling gold to Gold Smart is the fastest and easiest way to get cash.

5. Pressure Free

Nobody likes to feel forced to make a decision. At Gold Smart, our licensed gold buyers assess your gold and allow as much time as you need to consider the offer. You are under no obligation to sell your gold.

6. No hidden-costs

Gold Smart provides higher rates because there are no processing fees, service charges, sales commissions, or hidden costs. The amount we offer you is what you receive.At Gold Smart we save you valuable time by providing excellent service and great rates when selling gold.*This guarantee applies to genuine retail customers only and is not available to competitors in trade.

The Gold Smart Difference

We understand that many of you will be selling gold for the first time and have designed our process to be easier for you.

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